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29 Jun

This report documents the unique circumstances of this “smartphone-dependent” population, and also explores the ways in which smartphone owners use their phones to engage in a wide range of activities.

Similarly, “smartphone-dependent” users are much more likely to use their smartphones to access career opportunities.About three-quarters of 18-29 year old smartphone owners have used their phone in the last year to get information about a health condition; about seven-in-ten have used their phone to do online banking or to look up information about job; 44% have consumed educational content on their phone; and 34% have used their phone to apply for a job.A substantial majority of smartphone owners use their phone to follow along with news events near and far, and to share details of local happenings with others: Each of these behaviors is common across a diverse group of smartphone owners.Even as a substantial minority of Americans indicate that their phone plays a central role in their ability to access digital services and online content, for many users this access is often intermittent due to a combination of financial stresses and technical constraints.Nearly half (48%) of smartphone-dependent Americans have had to cancel or shut off their cell phone service for a period of time because the cost of maintaining that service was a financial hardship.